Customer & Rider Safety Operations Officer

Posted by Yango Nepal • Work Location: Lalitpur (Patan) • 173 Views • Posted 17 days ago

Offered Salary Rs. 32,000 - 42,000

Experience Level Mid Level

Job Type Full Time

Workplace On-Site

No. of Vacancies 4 Positions

Application Deadline Dec 25, 2026 (58 days left)

Job Description & Overview

Join Yango's 24/7 Safety Command Team at Jawalakhel. Monitor live SOS alerts from passengers and drivers, coordinate with traffic police and emergency services, and investigate incident reports.

Roles & Responsibilities

• 1-2 years experience in emergency dispatch, crisis hotline, or security operations.
• Calm, decisive communication under pressure.
• Willingness to work in rotating shifts (including night shifts with safety transport).

Required Skills & Knowledge

Safety Protocols Incident Investigation Emergency Coordination Crisis Management 24/7 Hotline

What We Offer / Benefits

• Attractive shift allowances and night transport subsidy
• Full medical, accidental, and life insurance
• Career pathway to Safety Operations Lead

Excited about this opportunity?

Submit your application directly through Yango Nepal Central Placement Desk.

Verified Direct Employer

Yango Nepal

Jawalakhel, Lalitpur

Official Enterprise Vacancy

This position is posted and managed directly by the human resources & recruitment team of Yango Nepal.

Official Portal: yango.com →

Employer Status: Verified Enterprise

Direct Portal: yango.com

Application Fee: Free of Cost (NPR 0)

View Yango Nepal Profile & All Openings →

Customer & Rider Safety Operations Officer

Job Description & Overview

Roles & Responsibilities

Required Skills & Knowledge

What We Offer / Benefits

Excited about this opportunity?

Similar Job Openings in Nepal

Barista

Hairdresser for Unisex Salon ( Male/ Female)

Receptionist

Apply for Position

Please log in to apply