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Location: Kathmandu
Full Time
Mid Level
Investigate and resolve high-priority customer complaints, disputed refunds, missing packages, and defective merchandise claims, liaising between buyers, merchants, and third-party logistics.
Dispute Resolution
Conflict De-escalation
Refund Audit
Customer Empathy
Claims Investigation
Location: Remote (Anywhere in Nepal)
Full Time
Entry Level
Remote
100% Remote position open to applicants across Nepal. Review seller product listings, verify image standards, audit pricing sanity, and ensure marketplace policy compliance across tech and fashion categories.
Content Moderation
Catalog Audit
SEO Keywords
CMS
Remote Productivity