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Manage returned packages from customers, conduct quality checks against seller return policies, and facilitate prompt dispatch of verified returns back to sellers.

Analyze competitor pricing, consumer demand trends, and category gross margins across FMCG, electronics, and fashion. Recommend discount strategies for mega sale events.

Provide timely assistance to marketplace sellers on Daraz Seller Center. Answer questions regarding inventory uploading, promotions, order cancellations, and payout schedules.

Manage digital payment integrations (eSewa, Khalti, IME Pay, Visa/Mastercard, connectIPS) on Daraz Nepal. Monitor transaction success rates and troubleshoot failed checkouts.

Manage and support a fleet of 50+ two-wheeler delivery associates across Kathmandu Valley. Monitor on-road safety compliance, parcel delivery SLAs, and cash reconciliation.

Lead packaging, sorting, and dispatch operations at Daraz's Bharatpur (Chitwan) transit center, ensuring tamper-proof packing of high-value electronic and consumer items.

Investigate and resolve high-priority customer complaints, disputed refunds, missing packages, and defective merchandise claims, liaising between buyers, merchants, and third-party logistics.

Manage parcel intake from Kathmandu line-haul trucks at the Pokhara regional sorting facility. Supervise Pokhara delivery riders and handle customer pick-up point inquiries.

100% Remote position open to applicants across Nepal. Review seller product listings, verify image standards, audit pricing sanity, and ensure marketplace policy compliance across tech and fashion categories.

Drive consumer engagement for Daraz mega campaigns (11.11, 12.12, Dashain Dhamaka). Execute paid social ads, coordinate in-app gamification, push notifications, and monitor campaign ROAS.