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Manage daily Cash on Delivery (COD) settlements collected across regional hubs, reconcile rider digital handovers against bank deposits, and verify automated payout statements for marketplace merchants.

Identify, contact, and guide emerging Nepali manufacturers, wholesalers, and retail brands to register and launch their shops on the Daraz seller marketplace. Provide training on catalog listing and promotional campaigns.

Coordinate daily parcel dispatch schedules, monitor rider app synchronization, assign delivery routes across Kathmandu Valley, and ensure first-attempt delivery rate exceeds 95%.

Join Daraz Nepal's vibrant Customer Experience team at Naxal HQ. In this role, you will assist buyers and sellers via live chat, email, and inbound calls, resolving order tracking inquiries, returns, and delivery updates with empathy and professionalism.