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Coordinate daily parcel dispatch schedules, monitor rider app synchronization, assign delivery routes across Kathmandu Valley, and ensure first-attempt delivery rate exceeds 95%.
Join Daraz Nepal's vibrant Customer Experience team at Naxal HQ. In this role, you will assist buyers and sellers via live chat, email, and inbound calls, resolving order tracking inquiries, returns, and delivery updates with empathy and professionalism.