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Coordinate daily parcel dispatch schedules, monitor rider app synchronization, assign delivery routes across Kathmandu Valley, and ensure first-attempt delivery rate exceeds 95%.

Daraz Express (DEX) is hiring a Hub Operations Supervisor for our Patan distribution center. You will oversee daily inbound parcel sorting, DEX rider route assignments, last-mile dispatch accuracy, and Cash on Delivery (COD) reconciliations.

Join Daraz Nepal's vibrant Customer Experience team at Naxal HQ. In this role, you will assist buyers and sellers via live chat, email, and inbound calls, resolving order tracking inquiries, returns, and delivery updates with empathy and professionalism.